GRIEVANCE PROCEDURE
PJ’s College of Cosmetology has an “open door” policy for all students regarding complaints and concerns. This policy allows all students to work directly with the school director initially and, if matters cannot be resolved, then the Chief Executive Officer.
Students with a grievance that has not been resolved with the local campus director may submit their concerns in writing to:
PJ’s College of Cosmetology
Chief Executive Officer, Judith Stewart
931 S. Rangeline Road
Carmel, IN 46032
A grievance submitted to the Chief Executive Officer will be addressed in writing within thirty (30) days of receipt of the letter.
After an issue is addressed by the Chief Executive Officer and the student feels the issue was not resolved at PJ’s College of Cosmetology, students have the right to contact Council on Occupational Education, 7840 Roswell Road, Building 300, Suite 325, Atlanta, GA 30350, (770) 396-3898 (www.council.org).
Students may also contact the state regulatory agency (Kentucky State Board of Hairdressers and Cosmetologists, 502-564-4262, https://secure.kentucky.gov/formservices/KBHC/ComplaintForm, or Indiana Professional Licensing 317-234-3031, https://www.in.gov/pla/3638.htm) if they feel their concern has not been addressed.
